The Automation Company

Use Cases · Vol. 01

Six workflows we’ve
put to work.

A short magazine of real workflows we’ve shipped for the businesses that power the real economy. The contract redlined by morning, the call answered before breakfast, the chair that fills itself. Every spread is a story we’ve lived, rendered minute by minute.

0 HRSSaved Per Week
0%Fewer No-Shows
0 MINAvg. Response
+0%Revenue Lift
0/7Quietly Running

In this issue

Six chapters of work, already running.

Pg. 01 · Law Firms & General Counsel

Contract reviews, by tomorrow morning.

Issue-spotting, redlines, and a plain-English memo on every contract you send us. Flat fee per document, next-morning turnaround. No hourly meter, no surprise invoice. A predictable price for a predictable outcome.

Before
  • Counsel quotes a range, then bills by the tenth of an hour
  • Redlines come back four to six business days later
  • Edge-case clauses missed in a midnight read
  • Invoices land a month later with surprises
After
  • Flat fee per contract, quoted before the work starts
  • Redlines and a summary memo back by 8 a.m. tomorrow
  • Risk clauses surfaced and graded against your playbook
  • Every redline traceable to the standard it changed
A single run, in real time
  1. 04:12 PMMSA uploaded for review (28 pages)
  2. 04:13 PMParsed; clauses mapped to your playbook
  3. 04:18 PMRisk graded; positions drafted
  4. 04:31 PMRedlines applied with rationale comments
  5. 04:34 PMSummary memo generated for the partner
  6. 07:58 AMMemo + redlines back in inbox
Per contract, by morningFlat fee
Pg. 02 · Plumbing & HVAC

Every call answered, even at 6 a.m.

One missed call is one missed job. Our after-hours receptionist takes the call, triages the emergency, and gets the right technician moving while the rest of the shop is still asleep.

Before
  • Calls roll to voicemail after hours
  • Owner wades through twelve voicemails over coffee
  • Half the leads have already called a competitor
  • First job of the day starts at 9:30
After
  • Live AI receptionist picks up in two rings
  • Caller’s emergency triaged and logged
  • On-call tech paged with full context
  • First job of the day starts before eight
A single run, in real time
  1. 06:14 AMCall comes into the main line
  2. 06:14 AMRouted to the AI receptionist
  3. 06:15 AMTriaged: burst pipe, residential
  4. 06:17 AMOn-call tech paged with address & photos
  5. 06:32 AMTech confirms ETA via SMS
  6. 07:01 AMCustomer texted: “Marcus is on the way.”
Recovered per shop+18 hrs / wk
Pg. 03 · Dental & Veterinary

Two minutes from inquiry to chair.

Insurance verified, intake forms sent, appointment booked. By the time the front desk opens, the next week’s calendar is already filling itself.

Before
  • Front desk plays phone tag for three days
  • Insurance verified manually for each new patient
  • Intake forms emailed and forgotten
  • One in four first appointments no-show
After
  • Inquiry returns a booking link in ninety seconds
  • Insurance pre-verified before the first call
  • Intake forms sent, signed, and filed automatically
  • Reminders cut no-shows by sixty percent
A single run, in real time
  1. 09:02 AMInquiry submitted on the website
  2. 09:02 AMEligibility check runs against payer
  3. 09:03 AMAppointment options texted to patient
  4. 09:04 AMPatient picks Tuesday at 2:00 PM
  5. 09:04 AMIntake forms sent, calendar invite created
  6. 02:00 PMTue · patient arrives, paperwork already done
No-show rate–60%
Pg. 04 · General Contracting

From walk-through to estimate before lunch.

The on-site walk-through becomes a complete estimate by lunchtime. Labor, materials, and timeline included, while the lead is still warm.

Before
  • PM types up notes from a notebook
  • Materials priced one supplier at a time
  • Estimate emailed three days later
  • Half the leads have signed elsewhere
After
  • Voice notes captured on site, transcribed live
  • Materials priced across suppliers in seconds
  • Estimate generated, branded, ready to send
  • Lead signs the same week, every week
A single run, in real time
  1. 10:14 AMWalk-through begins; voice notes captured
  2. 10:48 AMNotes structured into a scope of work
  3. 10:51 AMMaterials priced across four suppliers
  4. 10:56 AMEstimate generated as a branded PDF
  5. 11:02 AMEstimate sent to the homeowner
  6. 11:04 AMHomeowner texts: “Looks great.”
Quote turnaround3 → 1 days
Pg. 05 · Salons & Med Spas

The chair stays full.

The calendar never sits empty for long. The moment a slot opens up, the right repeat client gets the offer before anyone else has even checked their phone.

Before
  • Stylist sits idle when clients cancel
  • Front desk calls a few regulars from memory
  • Most last-minute openings stay open
  • Revenue leaks eight to twelve percent monthly
After
  • Cancellations detected the moment they post
  • The right repeat client gets the slot via text
  • Most openings re-fill within an hour
  • Stylists keep their books at ninety-five percent
A single run, in real time
  1. 01:14 PMClient cancels Tuesday’s 4:00 PM slot
  2. 01:14 PMWaitlist scored by recency + revenue
  3. 01:15 PMTop match texted with one-tap booking
  4. 01:31 PMMatch confirms
  5. 01:31 PMStylist’s calendar updated, deposit charged
  6. 01:32 PMConfirmation sent to client and stylist
Added to the chair+11% MRR
Pg. 06 · Boutiques & Retail

The shelf reorders itself.

Inventory checks, vendor emails, and PO drafts run quietly in the background. The buyer walks in to a stack of recommendations, not a stack of work.

Before
  • Buyer counts inventory by hand each Monday
  • Vendor emails drafted from scratch every week
  • Best-sellers go out of stock for days
  • Slow movers tie up shelf space
After
  • Inventory levels watched in real time
  • PO drafts ready when the buyer arrives
  • Best-sellers reorder automatically
  • Slow movers flagged for end-cap or markdown
A single run, in real time
  1. Sun 11:00 PMInventory snapshot taken store-wide
  2. Sun 11:02 PMVelocity model updates per SKU
  3. Sun 11:04 PMReorder thresholds checked
  4. Sun 11:05 PMPO drafts written to fourteen vendors
  5. Mon 08:00 AMBuyer reviews and approves in six minutes
  6. Mon 08:06 AMPOs sent, ETAs logged on the calendar
Out-of-stock days‒42%

The anatomy

Six moves every workflow quietly makes.

Whatever the use case, the work runs along the same six beats. A missed call. A no-show. An empty shelf. Same shape, every time. Read it once, recognise it everywhere.

Trigger

The moment something happens: a call, an email, a cancelled appointment, a low-stock SKU. The workflow wakes up.

Context

We pull in everything the workflow needs to know: the customer’s history, the vendor’s lead time, the team’s schedule.

Decision

We figure out what should happen and for whom, with rules you set. Edge cases route to a human, every time, no exceptions.

Action

The work gets done. Calls answered, emails sent, calendars updated, POs drafted, invoices reconciled. Receipts kept.

Loop In

The right human gets the right notification at the right time. Never a flood, never a surprise. You’re always in the loop.

Compound

Every run leaves a trace. The next run is a little smarter, a little faster, and a little more yours than the last one was.

Don’t see your workflow?

Tell us the one that keeps you up. We’ll write the next chapter.

Every spread in this issue began as a Sunday-night problem someone described to us in plain English. Yours could be the next one we ship.

Tell us about it Read the handshake